Privacy Policy — Rockhaven.Info
Last Updated: 25 June 2025
At Rockhaven.info, we are committed to safeguarding your privacy. This policy explains how we collect, use, store, and protect your information when you visit our website or interact with our content.
1. Information We Collect
We collect data to enhance user experience, respond to inquiries, and improve our services. This includes:
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Personal Information: Name, email, and messages submitted via forms.
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Technical Data: IP address, browser type, device identifiers, and usage analytics.
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Media & Comments: Uploaded images or comments may include metadata such as location data.
2. How We Use Your Data
Your data may be used to:
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Respond to contact form submissions.
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Analyse website traffic and improve performance.
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Publish or embed YouTube videos and other content.
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Prevent fraud and ensure legal compliance.
3. Third-Party Integrations
We use services such as:
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YouTube: For music content and video display.
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Google Analytics (if enabled): To understand site traffic patterns.
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Embedded content: May behave as if you’ve visited the source site. These sites may collect data and use cookies independently.
4. Cookies
We use cookies to personalize content and gather analytics. You may disable cookies in your browser settings.
5. Data Sharing & Retention
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We do not sell or trade your personal data.
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Data is retained only as long as necessary for legitimate purposes or legal compliance.
6. Your Rights
You have the right to:
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Access or request deletion of your data.
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Opt out of analytics and cookie tracking.
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Contact us at [your email] for any concerns or questions.
7. Security Measures
We implement standard security protocols to protect your data, including SSL encryption and regular platform updates. However, no system is entirely immune to risks—use discretion when submitting personal information.
8. Policy Changes
We may update this policy. Changes will be reflected on this page with an updated “Last Updated” date.
This website operates in accordance with the GDPR. Data is processed within the EU. If you have questions about how we handle your data, email us at
contact@hopehavenhelp.org .
We’ll get back to you as soon as we can
F.A.Q on Privacy
❓ Frequently Asked Questions (FAQ)
Q: Do you share my personal data with third parties? A: No. We don’t sell or share personal data with external parties except when required to provide embedded services (like YouTube) or by law.
Q: How long do you keep my information? A: We retain data only as long as necessary for our website’s functionality, legal obligations, or user support purposes.
Q: Can I delete my data? A: Absolutely. Just email us at [your@email.com], and we’ll process your request promptly in line with GDPR guidelines.
Q: What cookies do you use? A: We use essential cookies for site performance and analytics cookies (if enabled) to improve the user experience. You can manage these in your browser settings.
Q: Is my data secure? A: Yes. We use SSL encryption, keep systems updated, and follow standard security practices to protect your information.